239: Build A Strong Foundation For Your CX Prioritization

Prioritization is the art and science of picking the most important things to do out of a list of all the things you could do. Unfortunately, when it comes to customer experience (CX), many businesses struggle to choose the projects and programs that are most likely to propel them toward success. In this episode, we discuss with Senior Analyst, Judy Weader, on how to set up and build a strong foundation for your CX prioritization.

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